BY INTERNET: You can order via our online store. Online payment is via Paypal, where you can pay either by credit card or from your Paypal balance (for Paypal members). Paypal members also have the option of e-mailing their order, shipping address, and
Paypal address to us, using the subject line "Odyssey Bulbs Order". If you would rather order by post, you can print and snail-mail the "final order totals" page (with check or money order enclosed) from the web store rather than proceeding to the PayPal page. You can also send a typed or hand-written order with check or money order (see below for discount and shipping charge information).
BY E-MAIL: If you are paying by gift certificate you may order via e-mail.
OUR GUARANTEE: We guarantee our bulbs to be healthy, true to
name, and artificially propagated (rather than wild-collected). If
the bulbs arrive in poor condition, please call us immediately, and we
will send you replacements or a refund. We will also replace bulbs
that prove untrue to name. If any other problem should arise,
please let us know, and we will do our best to correct it. We
cannot guarantee bulbs that are improperly handled after arrival.
ACKNOWLEDGMENTS: If possible, we will notify you if we are
out of an ordered item, and suggest alternative sources. We confirm orders
by e-mail only.
PAYMENT: All online payments are made through PayPal at the time of purchase. We accept only checks or money orders for postal orders. Businesses and institutions can provide a purchase order number.
GIFT CERTIFICATES: We encourage you to order gift certificates. Phone Russell at 978-333-0139 for information.
SUBSTITUTIONS: On request, we will substitute for out-of-stock items. You are welcome to email us a list of preferred substitutes, or – if you are ordering by mail – to list them on the back of the order form.
WHEN TO ORDER: Many items are rare and in short supply, so we advise ordering as early as possible. We will accept orders for 2017 until October 1, 2017. We may not be able to fill orders placed after that date.
QUESTIONS: Please feel free to e-mail
us, or to phone us at 978-333-0139.
SHIPMENT: We ship WITHIN THE U.S ONLY, primarily by First Class and Priority Mail, but will send packages by FedEx or UPS if so requested, for a $10 surcharge.
SHIPMENT DATES: We will begin shipping orders from the current list in August, 2017. Please tell us if you need your bulbs at a particular date.
VOLUME DISCOUNTS: 5 percent for orders of $50 to $99.99, 10 percent for orders of $100 to $249.99, and 15 percent for orders of $250 or more.
SHIPPING CHARGES: None for shipments totaling $30 or more ($5 otherwise).
SALES TAX: 6.25 percent for all Massachusetts addresses.