BY INTERNET OR EMAIL: You can order and pay directly at our online store via Paypal. Paypal gives you the option to pay either by credit card or from your Paypal balance (for Paypal members). You also have the option of e-mailing your order, shipping address, and Paypal address or credit card info to us, using the subject line "Odyssey Bulbs Order". You can either type out your order, or take a screen shot of the "final order totals" page and send it as an attachment.
BY MAIL: If you would rather order by post, you can print and snail-mail the "final order totals" page (with check, money order, or credit card info enclosed) from the web store rather than proceeding to the PayPal page. You can also send a typed or hand-written order with check, money order, or credit card info to Odyssey Bulbs, 43 Nisbet Street #3, Providence, RI 02906.
BY PHONE: You can also place your order and pay with a credit card or gift certificate at 978-612-0539.
OUR GUARANTEE: We guarantee our bulbs to be healthy, true to
name, and artificially propagated (rather than wild-collected). If
the bulbs arrive in poor condition, please call us immediately, and we
will send you replacements or a refund. We will also replace bulbs
that prove untrue to name. If any other problem should arise,
please let us know, and we will do our best to correct it. We
cannot guarantee bulbs that are improperly handled after arrival.
ACKNOWLEDGMENTS: If possible, we will notify you if we are
out of an ordered item, and suggest alternative sources. We confirm orders
by e-mail only.
PAYMENT: All online payments are made through PayPal at the time of purchase. We accept only checks or money orders for postal orders. Businesses and institutions can provide a purchase order number.
GIFT CERTIFICATES: Gift certificate orders are welcome. Volume discounts do not apply to gift certificate orders.
SUBSTITUTIONS: On request, we will substitute for out-of-stock items. You are welcome to email us a list of preferred substitutes, or – if you are ordering by mail – to list them on the back of the order form.
WHEN TO ORDER: Many items are rare and in short supply, so we advise ordering as early as possible. We will accept orders for 2020 until September 1, 2020. We may not be able to fill orders placed after that date.
QUESTIONS: Please feel free to e-mail
us, or to phone us at 978-612-0539.
SHIPMENT: We ship WITHIN THE U.S ONLY, primarily by First Class and Priority Mail, but will send packages by FedEx if so requested, for a $10 surcharge.
SHIPMENT DATES: We will begin shipping orders from the current list in August, 2020. Please tell us if you need your bulbs at a particular date.
VOLUME DISCOUNTS: 5 percent for orders of $50 to $99.99, 10 percent for orders of $100 to $249.99, and 15 percent for orders of $250 or more. Volume discounts do not apply to gift certificates.
SHIPPING CHARGES: None for shipments totaling $30 or more ($5 otherwise).
SALES TAX: Seven percent for all Rhode Island addresses.